1. Introduction
Akvire ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered luxury vehicle concierge platform.
This policy complies with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password (encrypted), name
- Vehicle Preferences: Wishlists including make, model, year, price range, mileage, color preferences
- Payment Information: Processed securely through Stripe (we do not store credit card details)
- Communications: Messages you send us via email or support channels
2.2 Automatically Collected Information
- Usage Data: Pages viewed, features used, search queries, time spent on platform
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: Session cookies, analytics cookies, visitor IDs (see our Cookie Policy)
- Log Data: Access times, error logs, referral URLs
2.3 Third-Party Data
- Vehicle Listings: We aggregate publicly available vehicle listings from third-party marketplaces
- Market Data: Pricing trends and market valuations from public sources
3. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: Match your preferences with available vehicles, provide search and filtering, generate deal scores
- Email Alerts: Send notifications when vehicles match your wishlists (paid tiers only)
- Account Management: Create and maintain your account, process subscriptions, provide support
- Payment Processing: Bill subscription fees, manage payment methods (via Stripe)
- Platform Improvement: Analyze usage patterns, identify bugs, develop new features
- Analytics: Understand user behavior, measure engagement, optimize performance
- Security: Detect fraud, prevent abuse, enforce our Terms of Service
- Legal Compliance: Respond to legal requests, enforce our rights
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
4.1 Service Providers
- Stripe: Payment processing (PCI DSS compliant)
- Polsia: Platform infrastructure, hosting, email delivery
- Analytics Tools: Usage tracking and analytics (anonymized where possible)
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
4.3 Business Transfers
If Akvire is acquired or merged with another company, your information may be transferred to the new owners.
5. Data Retention
- Active Accounts: We retain your data while your account is active
- Deleted Accounts: Data is deleted within 90 days of account deletion
- Legal Requirements: Some data may be retained longer if required by law
- Anonymized Data: Usage analytics may be retained indefinitely in anonymized form
6. Your Privacy Rights
California Residents (CCPA Rights)
If you are a California resident, you have the following rights:
- Right to Know: Request details about the personal information we collect, use, and share
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To exercise these rights, email us at akvire@polsia.app with "CCPA Request" in the subject line.
All Users
- Access: View your account data in your dashboard settings
- Correction: Update inaccurate information through your account settings
- Deletion: Request account deletion via email or account settings
- Export: Request a copy of your data in machine-readable format
- Marketing Opt-Out: Unsubscribe from marketing emails (alert emails require active subscription)
7. Data Security
We implement industry-standard security measures to protect your information:
- Encryption: HTTPS for all data transmission, encrypted passwords (bcrypt)
- Secure Infrastructure: Hosted on secure cloud platforms with regular security audits
- Access Controls: Limited employee access to personal data
- Payment Security: PCI DSS compliant payment processing via Stripe
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to provide and improve our Service. For detailed information about our use of cookies, see our Cookie Policy.
Your Cookie Choices
- Browser Settings: Most browsers allow you to refuse cookies or delete existing cookies
- Do Not Track: We currently do not respond to Do Not Track signals
- Analytics Opt-Out: You can opt out of analytics tracking through your account settings
9. Third-Party Links
Our Service may contain links to third-party websites (vehicle listing sources, marketplaces). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Akvire is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Users
Akvire is based in the United States. If you access our Service from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries with different data protection laws than your jurisdiction.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or in-app notification.
Your continued use of the Service after changes constitutes acceptance of the updated policy.
13. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, contact us at:
Email: akvire@polsia.app
Subject Line: "Privacy Inquiry" or "CCPA Request"
14. Data Protection Officer
For data protection inquiries from EU users or other jurisdictions requiring a DPO, contact:
Email: akvire@polsia.app
Subject Line: "DPO Inquiry"